Guide / get your scan

Your scan is already yours.

If you had braces or clear aligners, your orthodontist almost certainly took a digital scan of your teeth. You can ask for a copy — it usually takes one email.

01

Ask the office that treated you

Your orthodontist or dentist keeps your scan as part of your records. As a patient you have the right to a copy of your own records.

02

Ask for STL files

Say "STL files of my upper arch, lower arch and bite." Most offices can email them in a few days.

03

Upload them to KeepBite

That's it. We check the files within 24 hours and tell you if anything is missing.

04

No scan on file?

Any dental office with an intraoral scanner can take a new one in a few minutes.

Copy this email

Hi,

I'm a former patient — [your name], date of birth [MM/DD/YYYY]. Could you please email me the STL files from my most recent intraoral scan: upper arch, lower arch and bite?

Thank you!
[your name]
Intraoral scanner

Got your files?

Upload them and get your retainers in 7–12 days.

Upload your scan →